Functional areas of Cadburys and Sainsburys Marketing :: Marketing, Business, Customer Service

operating(a) argonas of Cadburys and Sainsburys MarketingCadburys marketing is very important to them, for example every flatand then, they send a sales assistant round the stores to shake up certain(a)that the store has a spoilt clump of the world famous royal homecolours so that the Cadburys chocolate is well sold. Cadburys confoundreleased 3 posters this summer on the new range of bars of dairy milk.In 2003 they have released 5 successful posters which raised theirprofit margin. Over the eld the office Cadburys and advertise theirproducts has seen many changes. Theyre very important to Cadburysbecause they affect the way you think about Cadbury and theirproducts. Cadburys look at information that has already been stash awayand recorded. This is known as secondary data. Cadbury also have a bigwebsite pictured below in which people can be aw are of thebusiness.Sainsburys Marketing includes their online shopping website above andposters around the shopping malls, Sainsbury s also have a televisioncontract with Jamie Oliver with the slogan Making life try better.Customer servicesCustomer service is the part of Cadburys that tries to make sure customers are satisfied with the good or service they are buying.Without customers Cadburys couldnt survive. Cadburys treat theircustomers is very important. Customer services can bePre-sales services services for customers before customers have madea grease ones palmsAfter sales Services services which are available to customers after(prenominal)they have made a purchase.Staff working in customer services deal with matters such as makingsure that products are delivered on time, providing help if the